What you'll learn

  • Learn to influence and persuade others without formal authority, and increase your overall interpersonal and organizational effectiveness
  • Develop communication strategies for different business situations and audiences
  • Learn how to create a compelling structure for your messages that moves your audience to action
  • Develop meaningful insights and convey recommendations more effectively
  • Cultivate your personal leadership and communication style to connect authentically with your audience
  • Practice how to deliver difficult messages and achieve desired results

Course description

As your responsibilities grow, your communication skills can help you succeed—or hold you back. In any business role or function, you must be able to convey your ideas in ways that drive thoughtful debate, consensus, decisions and action for organizational effectiveness.

This program is designed for individuals interested in developing essential communication skills to become more persuasive and credible communicators within a variety of settings. You will learn strategies, practical tools, and proven techniques to sway a group to your point of view and help you project a more polished and professional image. From one-on-ones to large groups, and from informal settings to formal presentations, you will become a more confident communicator.

Through large and small group activities and real-time feedback, you will put these techniques into practice, test out new approaches, and learn to communicate with greater poise, clarity, and conviction. You’ll leave the program with the skills needed to successfully interact with others in professional settings.

Instructors

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