What you'll learn

Acquire a simple vocabulary for working on arguments across academic disciplines and social settings
Analyze and plan arguments using visualization techniques, and help others do the same
Teach the steps for listening to better understand the reasons behind different views
Help others engage constructively in disagreements about professional, personal, and political topics

Course description

The call to teach and model effective ways to disagree has never been louder and more relevant. With the right tools and skills, disagreements can be productive - even illuminating - for all participants. In this course, you will learn how to lead your students and colleagues through complex disagreements using two techniques: Argument Mapping and Systematic Empathy. These methods help people clarify information, promote collaboration, and problem-solve.

Argument Maps visually communicate the logic of an argument, specifically how reasons and evidence work together to support a claim.

Systematic Empathy uses 4 simple steps to help people listen, accurately repeat, and thoughtfully interpret someone else’s position, especially when they disagree.

Learn More