What you'll learn

  • Broaden your understanding of ways to resolve disputes

  • Become more comfortable with the role of mediator and diverse mediation styles

  • Enhance your ability to listen, express empathy, develop options, understand interests, and build agreements

  • Examine the ethical dilemmas and legal dimensions of mediation practice

  • Learn how to preserve value and relationships through mediation

  • Explore best practices for online mediation and learn how to conduct mediations online

Course description

In this popular program you will acquire the practical skills and techniques for facilitating mediations between disputing parties. From family and employment matters to public policy and business disagreements, you will discover effective ways to settle differences and mediate disputes across a variety of contexts.

Taking place November 28 – December 2, 2022, Mediating Disputes will provide you with core mediation skills, training, and hands-on experience across a variety of situations. Through a combination of interactive discussions, exercises, and simulations, you will examine the legal and ethical issues in mediation, and the psychological dimensions of the mediation process. You will learn a non-caucus model of mediation, which elevates the importance of understanding and interest-based bargaining, in shaping mediated settlements.

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Master-level course for experienced negotiators taught by five negotiation experts. You'll emerge a highly skilled and confident negotiator who can drive negotiations, salvage relationships and achieve better outcomes at the bargaining table.

Registration Deadline
Starts Nov 13