Managing Health Care Delivery
- Advanced
Designing for Excellence—structuring to promote high and flexible performance
Applying the Lessons—personal leadership case study
Managing for Performance—key management tools and techniques
Analyzing for Understanding—an introduction to financial accounting
Innovating for Impact—culture and process to foster lasting change
Today's health care organizations need leaders who can respond to the challenge of delivering greater value through a combination of higher quality, lower cost, and broader access. Spanning seven months and including a combination of in-person modules on the HBS campus, live online sessions, and self-paced lessons, this program will help you innovate and build the capabilities to provide quality and compassionate care in a cost-effective and integrated manner—even in the face of rising expectations, shifting health policies, and constrained resources.
Emphasizing opportunities for innovation, this health care management program prepares you to improve medical and economic outcomes at a time when patient needs are becoming more complex, technology innovations are enabling and forcing delivery model reform, and payers are demanding cost control. These factors have become particularly salient during the COVID-19 pandemic, which has placed great strain on health care delivery, and has posed significant challenges for vulnerable populations. Yet these issues are not unique to the pandemic; they are systemic factors that have represented ongoing challenges for health care leaders. Throughout this course, you will develop approaches for dealing with these challenges by exploring breakthrough delivery models and practices; building capabilities in strategy, operations, finance, and leadership; and enhancing your ability to drive change, manage people, and improve patient care.